Standout in a crowded digital marketplace.
To win, you need every advantage you can get. Your ecommerce platform should do a lot more than just handle transactions. It should support competitive strategies that help stay connected with your customers.
We offer an impartial perspective unlike others who may specialize in a single ecommerce platform. Whether working with what you have or making a recommendation based on your requirements, we always put you first.
Customer experience is everything.
A positive shopping experience on your B2B ecommerce website is directly related to the overall customer experience. The better the process of buying, the more likely customers will continue to do it with you.
Now order handling can shift from your reps to the web, creating more time for them to find and win new customers. You reap the benefits of fewer entry errors and re-work too.
Visibility into our process.
Your ecommerce needs are taken care of, from design to implementation.
Once you are ready to move forward, we assign a project manager. Scheduling a kick-off conversation with you is the first step.
We gather assets and information from you and incorporate them into the project. A client communications process keeps everyone up to date.
We invest the time to get the customer experience right. Your preferences for design adjustments like logo, colors, and fonts to the template are captured.
Next, we configure and code the features and functionality in the statement of work.
We review the site with you for quality to ensure expectations are met and functionality is delivered.
A final review is done to ensure the site is launch ready and can be “turned on” to start receiving visitors and taking orders.
We officially “turn on” the site so buyers can make purchases. We do this in phases so we can quickly identify issues before scaling.
In addition to hosting training sessions for you, we will fix standard issues in the warranty period following the site’s official launch date.